IT infrastructure acts as the foundation for all our technology operations. Having a robust infrastructure allows us to enable core functions, boost productivity and efficiency, ensure data security and compliance, support innovation and growth, and provide a competitive edge.

With campus and system-level financial support, ITS is implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project; the timeline for each building is listed below with an expected projected completion date of August 2025.

Please note that the installations in Housing are coordinated with Residence Life staff and may be adjusted to provide minimal impact on students living on campus.

If you have any issues with Wi-Fi or Internet access, please reach out to ITS Client Services at techsupport@uis.edu or 217/206-6000.

Connecting Laptops, Tablets, and Phones:

During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service. Gaming consoles and smart devices will need to be manually connected to a new Wi-Fi network (see instructions below).

Connecting Gaming Consoles, Smart Devices/TVs, and other Internet of Things (IoT):

For all devices, regardless of location, you should first try to connect to UISWifi. If your device does not connect to UISWifi, follow the steps below:

  1. Open the PreAuth Login Page (not on the device you are trying to connect)
  2. Login in with your NetID and Password
  3. Choose Pre Shared Keys (New WiFi) from the menu on the left. On a mobile device, tap the menu button in the upper left corner and select Pre Shared Keys (New WiFi).
  4. Once you have created your IPSK, you will connect your device(s) to the network named UISPreauth and enter the passphrase.
  5. Please note that while your passphrase may be used for multiple devices you own, you may not share your passphrase with other users.

Note: Pre Shared Keys are set to expire annually on May 31st. Starting June 1 of every year you must create a new Pre Shared Key.

Additional details are available on our Connecting to Preauth article.

Connecting to UISGuest

Connecting to UISGuest (intended for visitors who do not have NetIDs) will require users to enter an SMS-enabled phone number. A verification code will be sent to that phone number and must be entered to successfully connect to UISGuest.