Repaying Your Loans

Once you graduate, leave school, or fall below half time enrollment, you will have to start repaying your loans.


How do I contact the Direct Loan Program?

  • Student Loan Support Center: The Student Loan Support Center may be reached by phone 1-800-433-3243 or visit the Federal Student Aid Help Center.
  • StudentAid.gov Account:  A StudentAid.gov account is required in order for you to sign your Direct Loan MPN.  The account is a username and password that gives you access to Federal Student Aid’s online systems including the Free Application for Federal Student Aid (FAFSA) and can serve as your legal signature for the Direct Loans process.  The account can be created here:StudentAid.gov Account.
  • Master Promissory Note: A Federal Direct Loan MPN is required of all new and current borrowers.
  • Entrance Counseling: Federal Direct Loan Entrance Counseling is required for all new and returning borrowers.
  • Direct Loan Account Information: Online account and billing information.

For a complete listing of your school's loan volume, please visit Federal Student Aid


University of Illinois at Springfield (00933300)

Three-year Official Cohort Default Rate Information

A school’s cohort default rate is the percentage of a school’s borrowers who enter repayment on certain Federal Family Education Loans (FFELs) and/or William D. Ford Federal Direct Loans (Direct Loans) during that fiscal year and default (or meet the other specified condition) within the cohort default period.

Cohort FISCAL YearBorrowers in DefaultBorrowers Entering RepaymentOfficial Default rate
2019109931%
20184210553.9%
20175710315.5%
For more information, please visit the FSA Default Management Center