The following in an excerpt of a story published in The Washington Post on Dec. 12, 2022.
For some zoomers, the immediacy of text messaging has also altered how quickly they expect to receive communication responses. Layla Wellington, a 22-year-old graduate assistant for the University of Illinois Springfield, said she had to acclimate to a delay in receiving responses to emails.
“With that gap, we can build emotion about why they aren’t responding,” she said, adding that she didn’t use email much before college. “I had to realize that it takes time and a lot of people like to reply in business hours.”