Transcripts

Requesting an Official Transcript

The Office of Records and Registration at the University of Illinois Springfield will issue official transcripts of a student’s academic record at the University upon request of the student (note: telephone and email requests are not honored). Transcripts can only be released directly to the student or to a person or entity designated by the student (please note that a photo ID is required when picking up a transcript in person). Transcripts are released only if the student has no outstanding holds that limit the release of transcripts and has paid the appropriate fee ($10.00 per copy). All requests require a minimum of one full business day to process.

Students can request either electronic (PDF) or paper transcripts using one of the options below.

Electronic Transcript Ordering

Online Orders (Current Students) – Current students with an active Student Self-Service login can submit an electronic request, “Registration & Records” tab. Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.
Online Orders (Former Students) – Former students without an active Student Self-Service login can also submit an electronic request. UIS has retained Parchment to accept orders over the Internet. Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.

UIS has appointed Parchment as the designated agent for processing and sending official electronic transcripts on our behalf. The PDF transcript that is produced using this service contains the identical information as a paper transcript and can be certified as unaltered by uploading the file to the company’s website. Parchment has also been granted the authority to respond to any inquiries regarding the transactions.

Paper Transcript Ordering

Fax – Download and sign a copy of the transcript request form (pdf) and fax it to our office at (217) 206-6620. You must use an American Express, Visa, Discover, or MasterCard credit card to pay the fee when faxing in a request. Please be sure to include the credit card number, expiration date, security code and billing address on your request.
Mail – Download and sign a copy of the transcript request form (pdf) or write and sign a letter giving the required information (name, address, University Identification Number or last four digits of the Social Security Number, last year and term attended, and where you would like the transcript sent). You may use the credit card portion of the transcript request form to pay by American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request. You may also send a check or money order with your letter (please do not send cash through the mail). Send your request to:

Office of Records and Registration
Transcript Requests
University of Illinois Springfield
One University Plaza, UHB 1076
Springfield, IL 62703-5407

In-person – Stop by the Office of Records and Registration, complete and sign a transcript request form (pdf), and pay the fee using exact cash, check or money order, American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request.

If you have any questions, please contact Records by calling (217) 206-6174 or emailing registrar@uis.edu.

Transcripts or Credentials from Other Institutions

Reuse of Transcripts or Credentials

All credentials presented (for admission, transfer articulation, etc.) become the permanent property of the University. They cannot be subsequently released to a student or to another individual or institution. In addition, it is not guaranteed that they will be held for reconsideration of admission for subsequent semesters.

Copies of Transcripts from Other Institutions

Transcripts and documents from other institutions are the property of UIS; once received these documents are retained by the Office of Records and Registration. Federal policy states that a student has the right to view these documents in his or her file. However, the University is not required to provide (or allow the making of) copies of these documents. Transcripts submitted to UIS become the property of UIS and cannot be returned to the student or forwarded to other institutions.

UIS and most colleges and universities have a policy that does not provide for the making of copies of transcripts from other institutions. On the surface, a policy that allows a person to see a document without copying it may seem odd, at best. There are, however, a number of reasons behind the policy:

The documents are a reflection of a student’s record at the other institution at a particular time (like a snapshot) and therefore may not be complete. In fact, the record may have been added to or changed by the issuing institution.
The current, complete, accurate, and official record of a student’s academic work is made available by the transcripting institution. UIS is concerned that those receiving and reviewing the record should always reference official documents, not copies.
UIS has no way of knowing whether a student wishes to use a copy of a transcript from another institution to avoid having others see grades or information which may be considered by the student to be negative (e.g., incomplete grades, low grades). In other cases, students may have an account balance at the issuing institution and may therefore be prevented from obtaining an official transcript until such obligations are met. As a professional courtesy, UIS honors the desire of the issuing institution to have official records obtained directly from that institution. UIS expects other institutions not to make copies of UIS transcripts that may be found in their student files.

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