Learn how to build clear, inclusive, and fully compliant Microsoft Word documents by following the STARS framework.

STARS Framework

Designing Accessible Content with STARS

S – Structure & Headings

T – Text, Fonts & Spacing

A – Alt Text & Visuals

R – Readability & Hyperlinks

S – Saving & Final Steps

S - Structure and Headings

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Title & Hierarchy: Use a Heading 1 for the document title and maintain a sequential heading hierarchy (Heading 1, Heading 2, Heading 3) without skipping levels.

Built-in Styles: Apply Heading 1, Heading 2, and Heading 3 from the Styles gallery on the Home tab. Never create headings by manually bolding or enlarging plain text.

T - Text, Fonts, and Spacing

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Font Type: Author with accessible sans-serif fonts (e.g. Arial, Calbri, Helvetica). 

Font Size & Spacing: Use an 11 pt. or larger font size, set appropriate line spacing. use the paragraph mark "P" Symbol to identify extra spaces, and adjust extra line spaces.

A - Alternative Text

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Image Descriptions: Describe the image by adding a text description. Right-click on the image, select view alt-text and then add a 1-2 sentence descripting the purpose of the image.

Decorative Content: Images that are non-informative can be marked as decorative. Mark an image as decorative by selecting the image, right-click and select the box next to Mark as decorative.

R - Readability and Hyperlinks

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Descriptive links: Create link that indicates the destination and purpose (e.g. Visit the Office of Digital Accessibility for resources). Create a descriptive link by highlighting descriptive text, right-click and select Link and paste the link into the address field. Verify the link will direct to the resource.

Color Contrast: Maintain high contrast such as dark text on light background. Verify color contrast with the WebAim Color Contrast Checker. Adjust the color of text or background as needed.

S - Structure Tables and Lists

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Reserve Tables for Data Only: Use tables (Insert > Table) exclusively for tabular data—never as a tool for visual page layout.

Enable Header Rows: Select the top row of your table, go to Table Design, and check Header Row. Under Layout (or Table Layout on Mac), select Repeat Header Rows.

Keep Table Structure Simple: Do not merge or split cells. Fill blank cells with "N/A" or "No data" so screen readers don't get disoriented.

Use Native Lists: Generate lists using the Bullets or Numbering tools under the Home tab. Adjust nesting with Increase Indent / Decrease Indent rather than typing manual symbols or spaces.

Saving and Final Steps

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Run the Accessibility Checker: Go to Review > Check Accessibility. Resolve any identified errors (such as missing alt text).

Manually Review: Review the document to verify the reading order is correct, concise descriptions are applied to images, and color is high contrast.

Document Metadata:  Add a descriptive document title document title and specify the primary language in the file properties before saving. Select the File, Info, and then select Advanced Properties, type a simple title for the document in the Title field.

Export to Tagged PDF:

PC: Go to File > Save As, choose PDF, and select "Best for electronic distribution and accessibility".

Mac: Go to File > Save As (or Export), select PDF, and choose "Best for electronic distribution and accessibility (uses Microsoft online service)".

Do Not Use Print to PDF: Avoid using the print to PDF function, as all of the accessibility tags will be removed.

Additional Resources

Microsoft Accessibility Word Checklist (PC)

Microsoft Accessibility Checklist (MAC)

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