As a new hire, questions about your background check or pre-employment testing go to your Division Liaison (DL). You can find yours on the HR Division Liaisons page. If you're unsure who your DL is, email uishr@uis.edu with your department and we'll help you get connected.

All student positions are posted on Handshake, which you can reach through UIS CareerConnect. Every open student job is listed online, so that's the one place to look, there's no separate list. Take a look and apply to any that fit!

All open positions at UIS are posted online at jobs.uis.edu. That's the single place to find and apply for our openings, there's no other list, so it's worth checking back regularly for new postings.

You can find everything you need on the Remote Work Policy page, including the form. If you have a paper form to submit, you can send it to Kenzie at mwest22@uis.edu.

New Employee Orientation (NEO) is held once a month and takes place virtually. You don't need to sign up separately; once your UIS email is active in the system, you'll receive an email invitation, usually the day before the session. If you're a new employee and haven't received your invite once your email is active, feel free to email uishr@uis.edu and we'll make sure you're included.

Most retirement questions, including anything involving the State University Retirement System (SURS), should be directed to SURS directly; you can reach them at 217-378-8800. On the UIS side, Kelsea Hott can confirm whether something needs to be completed by UIS or by SURS. The best approach is to email your Division Liaison (DL) and CC Kelsea at kbatt2@uis.edu (you can reach her by phone at 217-206-7021). You can find your DL on the HR Division Liaisons page. If SURS needs UIS to complete something, have them contact Kelsea and she'll take care of it.

We're glad to help with employment verifications. These can't be done over the phone; we need a signed authorization form so we can release the information. You can email the signed authorization to uishr@uis.edu, or fax it to us at 217-206-7145. Please allow 2–5 business days for it to be processed and returned. You can find more details on the Employment Verification page.

Paige Lavin in our office handles tuition waivers for employees, their children, and retirees, so she's your best resource. You can complete the form online at the Tuition Waiver Form, or reach out to Paige with any questions at pstuc2@uis.edu or 217-206-7078. If you call and she's away from her desk, leaving a voicemail is a great way to get a call back.

For Public Service Loan Forgiveness (PSLF), you'll complete the employee portion of the form and then send it to us so we can certify the employer section. You can download the form here: PSLF form. Once you've filled out your part, email it to uishr@uis.edu and we'll take care of our section. One detail that's helpful to have on hand: the university's Employer Identification Number (EIN) is 37-6000511.

Questions about the Retirement and Recognition Ceremony go to Kelsea Hott. You can reach her at kbatt2@uis.edu.

The Employee Development Series is coordinated by Kelsea Hott. For details or to get involved, email her at kbatt2@uis.edu.

This request can't be handled over the phone; we'll need it in writing. Please email your request to uishr@uis.edu and our office will follow up with the next steps.

These questions are handled by the University Payroll and Benefits Department (UPB), which is separate from HR. They're the right team for anything involving deductions, insurance benefits, or taxes. You can reach them by phone at 217-206-7144 or by email at benefits@uillinois.edu. Please note they work a remote schedule and aren't available for walk-ins. You can also learn more on the University Payroll and Benefits (UPB) page.

You can take care of all of this yourself online through MyInfo. Log in at hr.uillinois.edu/myinfo to update your bank/direct deposit information, home address, deduction preferences, to view your tax documents (W-2 and W-4) and your earnings statements. It's the quickest way to manage these details on your own time.

Concerns involving your supervisor are handled by Mark Owens in our office, and he's the right person to help you work through it. You can reach him at mowen1@uis.edu or by phone at 217-206-7096. If he doesn't answer right away, leaving a voicemail or email is a good way to get a call back.

To resign from union membership or ask about union fees, you'll need to contact your union representative directly, since that process is handled through the union. If you're not sure who your union representative is, reach out to Mark Owens in our office at mowen1@uis.edu and he can help point you in the right direction.

Student health insurance and immunization records are handled by Health Services, not HR. You can reach them by email at uishealthservices@uis.edu or by phone at 217-206-6676, and they'll be able to help you.

It depends on the type of position, so here's a quick rundown. Graduate Hourly employees need to be reviewed in the fall and again in the summer. Federal Work-Study (FWS) positions are reviewed every fall, and you can begin submitting those as early as July 15. And any position that was entered with an end date will need to be rehired if the student is continuing to work for you. If you're ever unsure whether a particular student needs to be rehired, reach out to Student Employment at studentemployment@uis.edu and they'll confirm.

Once everything is in order, you'll receive confirmation through the approved electronic checklist — that's your green light. When the checklist is approved, your student is cleared to begin working. If you haven't received that confirmation and think your student should be ready to start, feel free to check in with Student Employment at studentemployment@uis.edu.

This is expected and nothing to worry about. All FWS, LLE, and Graduate Hourly positions end on the last day of the spring semester. If the student is continuing with you, they'll simply need to be rehired for the next term. If you have questions about restarting a position, Student Employment is happy to help at studentemployment@uis.edu.

It depends on the student's status. Domestic students may continue working through their spring eligibility. International students, however, may not work past their graduation date. Because international student employment comes with additional rules, it's a good idea to review the International Student Employee Resources page, or reach out to Student Employment at studentemployment@uis.edu with specific questions.

Graduate employee records are controlled by the student's home organization, so access is managed on their end rather than yours. If you need information from that record or help coordinating, Student Employment can point you in the right direction at studentemployment@uis.edu.

There are a few common reasons a student might not show up yet. Often it's because there's no approved electronic checklist on file, the student hasn't been entered into HRFE, or their new hire paperwork isn't complete. If you've checked those and your student still isn't appearing, reach out to your HRFE manager, or contact Student Employment at studentemployment@uis.edu for help tracking it down.

All student pay increases are approved by Student Employment. If you'd like to request one, you can reach the team at studentemployment@uis.edu.

To end a student's employment, contact Student Employment and they'll walk you through the process. You can reach them at studentemployment@uis.edu.