What happens if I have excess financial aid?

Refunds are issued by University Bursar. You can review your account status on the University Bursar website(link is external). If your account has a credit balance pending, you can contact University Bursar at 217-333-2180 or email bursarhelp@uillinois.edu for information regarding the refund. Students are encouraged to sign up for direct deposit through University Bursar’s website in order to receive funds quicker, and avoid delays.

What happens if I withdraw from a class, or withdraw from the university completely?

Students who begin attendance and drop a class or withdraw completely from the university for the semester may experience a reduction in financial aid. Timing is also important. Please visit the Financial Aid Withdrawal policy for more details.

Do I have to apply for financial aid every year?

Yes. In order to be considered for aid programs administered by the UIS Office of Financial assistance, you must file the Free Application for Federal Student Aid (FAFSA) each year.

What is work study and how do I find a work study job?

Work study is a part-time employment program for U.S. Citizens and permanent residents who are at least half-time students in a degree program and demonstrate financial need by filling out the FAFSA each year. If you have been awarded work study and would like to view work-study as well as part-time job listings, go to our CareerConnect website.

My family circumstances have changed since I submitted the FAFSA what can I do?

If your family circumstances have changed since submitting your FAFSA, please visit Change of Financial Situation. Every year ISAC, the state agency that administers the MAP grant Program, determines a FAFSA submission deadline for MAP eligibility. Any student who submits their initial FAFSA after the state MAP deadline will not be eligible to receive it for that upcoming academic year.

Why did I receive MAP grant last year, but not this year?

Every year ISAC, the state agency that administers the MAP grant Program, determines a FAFSA submission deadline for MAP eligibility. Any student who submits their initial FAFSA after the state MAP deadline will not be eligible to receive it for that upcoming academic year.

The MAP Grant is a need-based award. Financial need is determined using the data submitted on the FAFSA. MAP Grant eligibility is determined by FAFSA information and tuition.

There are limits to MAP Grant eligibility based on grade level and total credit hours. Those details can be found at the bottom of the State Grant page. Monetary Award Program | MAP Grants (isac.org)

The MAP Grant is available only to Illinois residents and/or the dependents of Illinois residents. If a student or their parents (for dependent students) no longer reside in Illinois, they will no longer be eligible for the MAP grant.

Why is there an adjustment on my MAP grant?

The MAP Grant pays according to the number of enrolled credit hours. Students enrolled in 15 or more credit hours will receive 100% of the MAP Grant award on their financial aid notification. Enrollment below 15 credit hours causes a prorated MAP disbursement. If the number of credit hours changes after the initial disbursement of the MAP Grant, by adding or dropping credit hours, the funds already paid to a student account may be adjusted.

Is financial aid available during the summer?

Yes, financial aid is available during the summer. An undergraduate student must be enrolled in at least half-time (6 credit-hours) to be eligible for Pell grant and Direct loans. For a graduate student they must be enrolled in at least half-time (three credit-hours) to be eligible for Direct loans during the summer semester.

If I drop courses during the semester, how does that impact my financial aid?

Adding or dropping courses can affect your aid eligibility. You should contact a financial aid counselor before adding or dropping courses.

Do I have to attend orientation?

Yes, new first-year students are required to attend, including Freshman Transfer students (less than 30 credit hours accepted by UIS). Orientation is a vital part in the transition to college. The information that is presented lays a foundation for your future success at UIS.

How do I register for New Student Orientation?

Visit your UIS Admission Status page and click 'Orientation Sign up is Open'. You will use the login and password from your UIS Admissions application to login to the registration form. For any questions or concerns call 217-206-8181 or email UISOrientation@uis.edu.

I am trying to register for orientation but the logon page says I do not have clearance?

There could be a couple of issues. (1). You are not using the logon id and password you created for your UIS Admission Application, or (2) you have not accepted your admission to UIS, or (3) you have selected the wrong date. Honors students must select Honors designated dates and Non-Honors (Freshman) students must select Freshmen dates.

Does it matter which dates I select?

Yes, first year students must select first year dates and Capital Scholars honors students must select Honors dates

How do I know that my reservation for orientation has been received?

When you submit the reservation you will automatically receive a copy of your registration form to the email you gave UIS on your application. You will also be emailed a confirmation of the session you're registered for. You can also verify your reservation by going to your UIS Admission and Application Status page.

I checked pay my Orientation Fee by credit card when I was registering for Orientation but I didn’t see anything that asked for my credit card number?

If you go to your UIS Admission Status page you will see under Status Update – Payment Due $175 (or more if you added guests). Click on that and it will take you through the process of paying by credit card.

How much does Orientation cost?

There is a mandatory $175 Orientation fee that is assessed to each student and covers expenses for the student. The Orientation Fee can be paid online after registering for Orientation, or deferred to the student account until the tuition bill is due. The Orientation Fee is mandatory and non-refundable. There are separate Guest fees for each guest a student would like to bring. Students are allowed up to 2 guests. The guest fee is $30/guest and can be paid by credit card when paying the student's orientation fee.

If I attend Orientation do I have to attend the Welcome Week program?

Yes, UIS’s mandatory orientation program has three parts. The first part is the online orientation in Canvas, our learning management system. Then students will attend the 1-day program called Orientation which focuses on big-picture activities like advising and registration. New Student Welcome is the last part of our mandatory programs, held right before classes start August 19 - 23, that will help prepare you for your first semester of college.

Can I make changes to my Orientation reservation?

Yes, we understand that things come up during the Summer. Please email us with the date you want to cancel and indicate your new preferred date. We will cancel your reservation and register you for the other date if it is still open. Do not register for another session online, this will lead to confusion and being registered and charged for two Orientation dates. Please note that once your cancel your reservation the reservation system automatically opens a spot in that date and someone else can register for that spot. So please be sure and check dates before cancelling anything.

How do I know if I have to take a placement test?

Entering students may have to take Math or Reading Placement exams. If you have taken the ACT/SAT and sent UIS your scores this may determine if you can waive one or both placement exam requirements. If you are unclear about what tests you need to take, please contact your advisor. Traditional first-year students contact the Center for Academic Success and Advising (CASA) and Honors students contact the Capital Scholars Honors program.

Should I take Placement Exams before Orientation?

Yes. You can take your placement testing online, remotely or if you live near Springfield, at our Testing Services office here on campus. It is Free. Placement Testing is scheduled at UIS throughout the year. Refer to the Testing Services webpage for directions to request online or in-person testing appointments and sample testing questions.

If I or my parent/guardian/guest require(s) special assistance will UIS be able to provide me with the necessary assistance?

Students who need accommodations (Assistive Technology, Documents in Large Format, Sign Language Interpreter) during Orientation, please indicate this on the online registration form. We need at least three weeks before the orientation session to make arrangements with our Office of Disability Services staff who will need time to contact sign language interpreters or take print material like our program and handouts and modify them for students who are blind or have a visual impairment. We will make every effort to make accommodations, but sign language interpreters are dependent on their availability. We can make some limited arrangements for parents/guardian/guests. Please call the Office of New Student Orientation & Parent Relations for further discussion.

Will I be able to receive my orientation date of choice?

In June because we limit the number of student participants in each session they are filled on a first-come basis. Therefore, if you register early you are more likely to receive your 1st choice orientation session. Once a session is full the system will close the session. If someone changes their reservation, a session may open back up. August and January sessions have one orientation date and no limits on the number of student registrations.

What are my chances of getting the courses I need if I attend a later session?

The first people to register have the opportunity to register for courses offered during preferred/peak class times (i.e. 10 a.m. - 2 p.m.). Some popular introduction courses at these times tend to fill up faster. You might have to take it earlier or later in the day than you would prefer, but you will still be registered for these classes. Some general education subjects (i.e. psychology, sociology) are also more popular than others so you may have to choose an alternate subject. Required courses like Freshman Seminar, English, and Math add sections as they are needed throughout the summer. You will be able to register for all the credit hours you need. It may not be at your first choice time or subject. Students attending August or January (spring semester admits) should use the AdviseU app to set up an appoint with their advisor before their 1-day Orientation. Students will still have to attend the 1-day Orientation and Freshmen Welcome programs even though they have been advised for classes. Failure to attend could result in your schedule being cancelled and you will have to wait until the first day of classes to register again.

Will someone from Financial Assistance be at orientation to answer questions/concerns?

We strongly encourage students and their parents/guardian meet with the student’s financial assistance counselor to review the financial offer notification and cost of attendance before or after their orientation date. The Office of Financial Assistance can meet with the student and parents virtually by appointment. Contact their office to arrange a meeting: Phone: (217) 206-6724 or Email: finaid@uis.edu. Do not make any appointments on the Orientation date the student registered for. The student will have mandatory programming to attend the whole day.

Will I be able to tour the campus/housing facilities during orientation?

Yes. It is built into the orientation schedule for students to get to see a bunch of different parts of campus. We are offering tours of campus and campus housing virtually.