Thanks to campus and system-level financial support, ITS is in the process of implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project with an expected projected completion date of August 2025.

During the week of April 7, we will be upgrading the Public Affairs Center, Foxglove, and Marigold.

During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service.

Dear faculty,

As planning begins for the Summer and Fall 2025 semesters, Information Technology Services and Classroom Scheduling Services would like to know your requests for classrooms and instructional technology services for the courses you will be teaching.

Thanks to campus and system-level financial support, ITS is in the process of implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project with an expected projected completion date of August 2025.

During the week of March 24, we will be upgrading the Student Union and Trillium.

During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service.

What: UIS Directory maintenance

Impact: The UIS Directory will be read-only during maintenance. Users will be able to search but will not be able to update their biography, change their picture, etc.

When: Monday, March 24 starting at 9 a.m. Maintenance is expected to be completed by 1 p.m.

Questions/Concerns: Please reach out to ITS Client Services at techsupport@uis.edu or 217/206-6000

Thanks to campus and system-level financial support, ITS is in the process of implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project with an expected projected completion date of August 2025. 

During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service. 

Dear Faculty,

We are receiving calls at the help desk from students who are having technical issues with their midterms because of the Respondus outage:

While the latest reports indicate that the situation is improving, I wanted to make sure that you are all aware of the outage in case it is impacting exams your students are taking today, and you want to extend deadlines as needed.

Our 2-Factor Authentication (2FA) partner, Duo, is reporting issues with SMS (text messaging) delivery of passcodes. Duo has identified the cause of the issue and is working to restore SMS service. 

Duo Push notifications are not affected, and individuals are encouraged to utilize this option as it is the most secure and convenient while we wait for service to be restored.