IT infrastructure acts as the foundation for all our technology operations. Having a robust infrastructure allows us to enable core functions, boost productivity and efficiency, ensure data security and compliance, support innovation and growth, and provide a competitive edge.

With campus and system-level financial support, ITS is implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project; the timeline for each building is listed below with an expected projected completion date of August 2025.

Please note that the installations in Housing are coordinated with Residence Life staff and may be adjusted to provide minimal impact on students living on campus.

If you have any issues with Wi-Fi or Internet access, please reach out to ITS Client Services at techsupport@uis.edu or 217/206-6000.

Connecting Laptops, Tablets, and Phones:

During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service. Gaming consoles and smart devices will need to be manually connected to a new Wi-Fi network (see instructions below).

Connecting Gaming Consoles and Smart Devices:

Users can now connect gaming consoles, smart TVs, and other Internet of Things (IoT) devices to the UISBYOD network instead of the preauth network. To get connected, simply select the "UISBYOD" Wi-Fi network. After connecting, you'll be redirected to a sign-in page where you'll need to enter your UIS NetID and password. Once you press enter, your device will be successfully connected to the UISBYOD network, and you'll be able to access the internet as usual. No additional setup or configuration is required.

Connecting to UISGuest

Connecting to UISGuest (intended for visitors who do not have NetIDs) will require users to enter an SMS-enabled phone number. A verification code will be sent to that phone number and must be entered to successfully connect to UISGuest.