What is happening?

We'll be hosting weekly 30-minute hands-on workshops on a variety of topics. If there are other topics you'd like to see offered, please reach out to Kara at kmcel2@uis.edu.

What do I need to do?

If you use the Zoom Desktop client, please update your software to the most recent version.

With the start of the semester upon us, we wanted to remind you of the many tools and resources that are available to support you and your students.

With the start of the semester upon us, we wanted to remind you of the many tools and resources that are available to support you and your students.

ITS will be replacing our campus firewalls and outside routers on August 13 starting at 11 p.m. This work will cause a network outage (including Internet and Wi-Fi) for the entire campus. We expect network connectivity to be restored by 2 a.m. or earlier.

ITS has monitors and wireless keyboards/mice available for free for employees only - first come, first serve!

We had a great turnout for our summer workshop series, so we'll be continuing the series with a new round of sessions! We'll be hosting weekly 30-minute workshops on a variety of topics. There is something for everyone!

There is no need to register. Join us in person in UHB 2028 or via Zoom.

Excel: Introduction to Functions | August 8 from 11-11:30 a.m.

UIS leverages CrowdStrike for our endpoint protection. We are aware of the globally-impacting technical issue with CrowdStrike software that may cause Windows computers to be unresponsive and display the “blue screen of death." 

If your university-owned computer is experiencing issues, please contact ITS Client Services at techsupport@uis.edu or call 217/206-6000. We ask for your patience and understanding as we work to support all impacted individuals.

Zoom Desktop Client Update

If you use the Zoom Desktop client, please update your software to the most recent version. Zoom requires a minimum version every 3 months in an effort ensure users have current privacy and security enhancements. Information on viewing your Zoom version number can be found at Zoom Support.

Duo Security Enhancements to Duo Mobile Generated Passcodes and Device Management Communications

What is happening?

In our continued efforts to improve Duo 2-Factor Authentication configuration for enhanced security and usability, starting July 17, 2024, Duo Mobile generated passcodes will have a 30-second expiration limit.

Additionally, users will now be notified by Duo Mobile Push, when a new device is added to or removed from their Duo profile.