As many of you are already aware, several mobile phone companies are experiencing widespread network issues nationwide. Cell phone service is sporadic at best for many customers.

UIS' phone carrier is AT&T, which is one of the impacted companies. UIS users may experience issues making and receiving off-campus calls from campus phones. Using Zoom or Teams may be an option for those who are having trouble making calls.

ITS is closely monitoring the situation.

Microsoft announced the end-of-life date for the Windows 10 Operating System as October 14, 2025. After this date, no further updates or security patches will be available for Windows 10. UIS Information Technology Services has developed the following plan to upgrade to Windows 11.

With the start of the semester upon us, we wanted to remind you of the many tools and resources that are available to support you and your students.

Please contact us if you would like to talk more about any of these tools. You can also check out our UIS Knowledge Base for quick access to articles and support materials about services: https://go.uis.edu/UISKB. We look forward to hearing from you!

ITS is performing required server maintenance Thursday, January 4, from 9-10 a.m. This maintenance will involve an interruption in service to several applications, including any app running on apps.uis.edu. Other services such as email, Canvas, Box, and the UIS website will NOT be impacted.  

No data will be lost or impacted. Full functionality is planned to return by 10 a.m.   

If you have any questions, please contact ITS Client Services.

As planning begins for the Spring 2024 semester, Information Technology Services and Classroom Scheduling Services would like to know your requests for classrooms and instructional technology services for the courses you will be teaching. 

The Instructional Technology Request form is available at:

Welcome to both new and returning members of the UIS community.  ITS stands ready to assist you with all your technology issues and questions.

ITS Client Services is your first point of contact for all technology issues regardless of device, platform, or operating system.

ITS is available to you in a variety of ways:

With the start of the semester upon us, we wanted to remind you of the many tools and resources that are available to support you and your students.

Please contact us if you would like to talk more about any of these tools. You can also check out our UIS Knowledge Base for quick access to articles and support materials about services: https://go.uis.edu/UISKB. We look forward to hearing from you!

It has been a busy summer in our classrooms - we have successfully converted 34 classrooms to be hyflex! Our classroom technology refresh project has also involved installing annotating monitors, second monitors, bring-your-own-device capabilities, document cameras, and easy-to-use control units to manage the technology. 

We are inviting all faculty who haven't yet seen the upgraded classrooms to join us Tuesday, August 22 at 11:30am in UHB 1007 for a tour!

ITS is offering a new service to campus that allows employees to make/receive phone calls to their office number on their cell phone or laptop/desktop.

This service will replace IP Communicator, which has been used as a 'soft phone'. IP Communicator will be retired as of September 1 for legal compliance reasons. Ray Baum's Act requires that location information be included with a 911 call and IP Communicator does not provide that information. Support for IP Communicator ended as of September 30, 2022.